Job Description

Shelter Monitor

The Salvation Army Midland Division Family Enrichment Center Shelter located in Springfield, Missouri, is looking for a candidate to join their team as their new Shelter Monitor. This individual will maintain control and assist homeless clients in the Harbor House. This is a part-time, 19 hours per week position with a starting pay of $15.00 per hour.

Essential Duties

• Monitor clients to maintain control and assure safety of clients in building and on grounds.
• Enforce resident policies and procedures.
• Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures.
• Assign beds for lodging and give out bed linens as needed.
• Make Harbor House journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
• Record statistics of attendance at house meetings and maintain client roster list.
• Make resident bed checks every hour during the night.
• Answer phone calls and take/pass messages, as necessary.
• Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
• Wake clients up as necessary.
• Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
• Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
• Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

High school or equivalent diploma with one year of experience working in social service agency or two years work experience without a diploma. Higher education in psychology, social work, criminal justice, or another related field is a plus. Must possess Infant/Child/Adult CPR/First Aid certification or be able to acquire certification within the first ninety (90) day probationary period. Must be a team player, a self-starter, and perform well with minimum supervision. Effective communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.

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